FAQs

Frequently Asked Questions

We know that moving with your Pawsengers can be stressful

 

That’s why we have personally put together this helpful list of faqs. We always aim to provide the most Specialised and personal service.

Is there an age limit to my pet flying?

There is no age limit when it comes to your pets flying as long as your vet declares them fit and healthy to fly.

Will my pet be able to fly in cabin with me?

No pets, apart from registered service animals can travel in a cabin from SA. This also needs to be arranged with the airline directly.

Are my pets safe flying as cargo?

Pets are kept in a separate compartment from the rest of the cargo. The compartment is pressurised, and air-conditioned, the same as in the cabin. Pets are safe in cargo.

Is there someone attending to my pets during the flight?

No one is allowed in the haul of the aeroplane during the flight.

Is sedation recommended during the flight?

Sedation of pets is not allowed as this can pose health issues at high altitudes. You can give your pet a natural calming tablet prior to the flight, we recommend Calm-Eze, which you can get from your local vet.

What happens to my pets during the longer lay-overs?

During longer lay-overs pets are put into bigger kennels where they can stretch their legs – They get fed and given fresh water.

Do my pets get food and water on the flight?

Pets have water in their crate, but food is not allowed.

What is the sequence of health requirements?

This will depend on the country your pet is travelling to however Microchipping is compulsory and the first step of the process. Rabies and 5 in 1 (for dogs) 3 in 1 (for cats) vaccination is the next step and compulsory to all countries.

What happens if I did the Rabies vaccination before microchipping?

The Rabies vaccination will have to be administered again. If the blood was already drawn for the Titre test this would need to be done again in a new unit of time.

How many days after the Rabies vaccination should blood be drawn for the Titre Test?

Blood must be drawn 31 days or more, not less, after the Rabies vaccination.

How long is the Titre Test valid for?

The Titre Test is valid for 24 months, provided the Rabies vaccination is updated before the expiration date the following year.

Which countries require quarantine?

Australia & New Zealand require quarantine for pets.

How long is the quarantine period?

10 Days.

Can I visit my pet whilst in quarantine?

Visitation is not allowed during the quarantine period.

What is required to send my pet to Australia?

Microchip / Rabies, 5 in 1 vaccination /31-day wait / Blood gets drawn for Titre Test. Pets can travel 6 months after the blood was drawn. Please note that more blood tests are required during the last 42 days before export.

What is required to send my pet to New Zealand?

Microchip / Rabies, 5 in 1 vaccination /31-day wait / Blood gets drawn for Titre Test. Pets can travel 6 months after vaccinations were done or 3 months after blood was drawn. Please note that more blood tests are required during the last 30 days before export.

What is required to send my pet to EU Countries?

Microchip / Rabies, 5 in 1 vaccination /31-day wait / Blood gets drawn for Titre Test. Pets can travel 3 months after the date that the blood was drawn.

What is required to send my pet to Canada?

Microchip / Rabies, 5 in 1 vaccination – No Titre Test or State Vet Endorsement Is required. Pets can travel 30 days after vaccinations.

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